Terms of service

Payment

We do NOT offer cash on delivery for orders that are not based in Egypt. All international orders must be paid via credit card.

Duties & Taxes

Please be aware that all international orders, regardless of shipping method, may be subject to additional duties and import taxes upon delivery. These fees are calculated by customs officials, and are difficult to estimate prior to shipment.

These fees are approximately 5% of goods & shipping, but we cannot guarantee the actual fees charged by the custom officials. Duties and taxes are not included in the prices listed on our website.

Please also be aware that delays in customs are becoming increasingly common. Packages may take longer to get to international destinations, and unfortunately, we cannot control or prevent this type of delay. 

Shipping Method

We currently offer one method of international shipping 

Aramex International Priority : After your order is fulfilled, it generally takes 3-5 business days to arrive. You will receive a shipping confirmation email with tracking information once the order has left our facility.